1. Introduction

HomeYield ('we', 'us', or 'our') respects and commits to protecting the privacy of users ("you", "your", or "user") of the HomeYield real estate investment platform, website, applications, and associated products and services ("Services").

This Privacy Policy outlines clearly what personal information we collect, how we use it and disclose it, and your options regarding your information, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

To use our Services, you must explicitly consent to this Privacy Policy. By explicitly agreeing during the registration process, you accept and agree that you have read, understood, and consented to our privacy practices as described.

Note: Our services are provided exclusively to users residing in Australia.

2. Types of Information Collected

Personal Information collected includes but is not limited to:

• Name
• Email address
• Phone number
• Residential address
• Login credentials and authentication details (via email, NextAuth authentication or Google/social logins)
• Billing/payment details via our third-party provider (Stripe) – see Section 5 below
• Investment preferences and user profile data provided voluntarily

Technical and Usage Data collected includes:

• Browsing and interaction preferences (liked/disliked properties)
• Device information, IP address, browser type, operating system, geolocation data, and application/platform usage patterns
• Interaction data including clicks, session length, page views, timestamps and navigation events

3. How We Collect Your Information

We collect your personal and technical information:

• Directly from you when you create or update an account, purchase a subscription, complete your user profile, or interact with our platform.
• Automatically through your interactions via cookies, pixels, web beacons, analytics integrations, and tracking technologies (see section 7).

4. Purpose & Use of Information

We collect and use your personal and technical information to:

• Provide, maintain, and improve the functionality of the HomeYield Services;
• Facilitate secure user authentication through NextAuth or third-party providers like Google;
• Process subscription payments securely via Stripe;
• Deliver personalized insights, data, and property opportunities relevant to your profile;
• Analyse interactions (via Facebook Conversion API and Google Analytics) to improve and optimize user experience;
• Provide responsive customer service, user support, and assistance;
• Provide targeted marketing, communications, or updates (if you have opted-in);
• Comply with legal or regulatory obligations under Australian laws.

5. Disclosure & Third Parties

We do not sell or trade your personal information for marketing purposes.

We disclose your personal information exclusively for the purposes above, to carefully selected third-party providers and partners clearly outlined here:

If legally required, we may disclose your personal information to Australian regulatory authorities or law enforcement agencies.

6. Cross-border Transfers

We may disclose your information to third-party entities hosted overseas (potentially including the USA, EU, and other jurisdictions noted by the above third-party platforms). When data processing occurs overseas, we take reasonable steps to ensure contractual safeguards and encryption protections consistent with Australian privacy standards.

By explicitly providing consent, you acknowledge and consent to your information's potential overseas transfer for purposes outlined.

7. Cookies, Pixels & Analytics Technologies

We utilize cookies, pixels, analytics technologies (Google Analytics, Facebook Conversion API) to:

• Operate and improve our platform;
• Understand and analyse user behaviours and platform interactions;
• Deliver targeted advertising and relevant marketing communications through third-party platforms.

You can reject cookies through your browser settings. However, disabling cookies or similar technologies may limit some functionality within our Services.

8. Your Rights and Choices

Under Australian Privacy Principles you have clearly defined rights, including to:

• Access any personal information we hold concerning you, on request (within a reasonable timeframe, typically within 30 days);
• Request corrections, updates or completion of incorrect personal data;
• Request deletion (removal) of your personal information, except when retained for legitimate business reasons or required by law;
• Object to receiving direct marketing at any point, without penalty, by opting out using provided mechanisms or contacting us.

To exercise your rights clearly and promptly, please email your requests or complaints directly to [email protected].

9. Security

HomeYield employs robust security measures to protect your personal data, including:

• Encryption of sensitive communication and payment transactions (via SSL/TLS protocols);
• Secure authentication mechanisms provided by NextAuth and Google;
• Regularly updated security practices consistent with Australian standards; and
• Restricted internal access to user-identifiable data on a strictly need-to-know, confidential basis.

Nevertheless, please acknowledge that no method of electronic transmission or storage can be completely secure.

10. Data Retention

Your personal and technical data is retained only as long as required to provide our Services, to fulfil stated purposes, to comply with legal obligations or contractual agreements. Typically, after closure of an account or termination of our relationship, we delete or anonymise personal user information within 90 days, unless obligated otherwise by Australian law or regulatory guidelines.

11. Third-Party Links

Our platform may include external website links. Please be aware those external sites are not governed by this policy. For linked sites or services, you should directly consult their privacy statements separately.

12. Updates and Changes to this Privacy Policy

We may periodically update this Privacy Policy in line with regulatory, legal or technology practice updates. We will clearly communicate such updates by updating the Effective Date above. Your continued interaction and usage after any such update indicates your acceptance.

13. Privacy Complaints & Contact Information

If you have enquiries, questions or wish to submit a privacy complaint, contact our Privacy Officer clearly and directly using:

Privacy Officer
Email: [email protected]

We will respond promptly to your enquiry or request within 30 days.

If unsatisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).